We are committed to safeguarding the privacy of our service users and website visitors under the General Data Protection Regulation.
Who is responsible for managing my information?
This website is owned and maintained by Stormcues Ltd. (“we” or “us”).
What information do we collect?
We may collect the following information:
Profile data, including name and job title, address, telephone number, email address, postcode, preferences and interests for managing our relationships and communication with customers, keeping records and promoting our products and services as are our legitimate interests
Transactional data, such as bank and credit card details, to perform our contract obligations with customers.
How do we use your information?
The information you provide may be used in a number of ways, for example:
to enable us to deliver our services and products
to provide you with the information, products and services you ask for, and honour any contract you have with us;
for statistical purposes when we evaluate our range of services
to personalise repeat visits to our website
to tell you about other products and services we think may be of interest to you and
to manage customer service queries.
Who will we share your information with?
We don't share your data to any third parties, but we may also disclose your personal information to third parties in the event we sell or buy business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
We use 3rd party processors that process your data on our behalf. We use the following third parties:
We ensure all processors acting on our behalf act in accordance with this privacy notice.
When can we contact you in the future?
We would like to send you information about our own products and services, as well as those of selected third parties. We may do this by post, telephone, email or SMS, where you have consented to this type of communication unless you have told us that you do not wish to be contacted in this way. We will always ask you to confirm in advance that you are happy for us to allow third parties to contact you by email.
If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then, please, send an email to e-mail to firstname.lastname@example.org
How long will we hold your information for?
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.
How can you access and update your information?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the addresses at the bottom. Please note that we may charge a small administrative fee for the provision of this information. Please note that whilst the first request to provide this information will be free, we will charge a small fee if you ask for repeat copies of this information. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Does the policy apply to linked websites?
Who can you contact if you have queries about personal data and privacy rights?
Under data protection law your principal rights are
The right to access You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
The right to rectification You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
The right to erasure In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
The right to restrict processing In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
The right to object to processing You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
The right to data portability You have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
The right to withdraw consent To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by written notice to:
Stormcues Ltd, 405 Kings Road, Chelsea, London, SW10 0BB or e-mail: email@example.com